Privacy Policy
Who we are
HM Block Management Ltd is a residential block management company based in Bristol. We are the data controller for the personal information collected through this website.
- Contact email: info@hmblockmanagement.co.uk
- Telephone: 0117 203 5569
What information we collect
When you use the contact form on this website, we collect the following information:
- Your name
- Your email address
- Your phone number (optional)
- Your property location
- Details of any current issues with your managing agent
- Any additional message you include
We do not use cookies or any tracking technologies on this website.
Why we collect it
We use the information you submit through the contact form solely to respond to your enquiry and, where relevant, to prepare a management proposal for your block. We do not use your information for marketing or any other purpose.
Our lawful basis for processing
We process your personal information on the basis of legitimate interest. It is in our legitimate interest to respond to enquiries made through our website, and we consider this a reasonable expectation of anyone submitting a contact form.
How your data is stored
Contact form submissions are processed by WPForms and stored in our website’s database, which is hosted by Hostinger. Submissions are also sent to us by email. Your data is stored within the United Kingdom.
Who we share it with
We do not share your personal information with any third parties. Our website hosting provider processes your data on our behalf in order to operate the website, but does not use it for any other purpose.
How long we keep it
We keep contact form submissions for up to 12 months from the date of your enquiry, after which they are deleted. If your enquiry leads to an ongoing business relationship, your information will be retained in accordance with our client data retention practices and any applicable legal requirements.
Your rights
Under UK data protection law, you have the right to:
- Request a copy of the personal information we hold about you
- Ask us to correct any inaccurate information
- Ask us to delete your information
- Object to our processing of your information
- Request that we restrict how we process your information
To exercise any of these rights, contact us at info@hmblockmanagement.co.uk. We will respond within one month.
Complaints
If you are unhappy with how we have handled your personal information, you have the right to complain to the Information Commissioner’s Office (ICO):
- Website: www.ico.org.uk
- Telephone: 0303 123 1113
Changes to this policy
We may update this policy from time to time. Any changes will be posted on this page.